Return Policy

Standard Returns & Exchanges

All Merino Shoes products purchased through MerinoShoes.com can be returned within 30 days of the date you received it.

All Merino Shoes products purchased through MerinoShoes.com can be exchanged for an equivalent product within 30 days of the date you received it. If requesting an exchange, please note the color and size you would like. 

To initiate a return or exchange request, please see our Returns & Exchange page.  

Holiday Returns & Exchanges

All Merino Shoes products purchased through MerinoShoes.com during the months of November or December are eligible for returns until January 31st to allow for gifting returns.

All Merino Shoes products purchased through MerinoShoes.com during the months of November or December can be exchanged for an equivalent product until January 31st to allow for gifting exchanges. If requesting an exchange, please note the color and size you would like. 

To initiate a return or exchange request, please see our Returns & Exchange page.