Regular Return & Exchange Policy
- We offer free return shipping for refunds and exchanges on all Unworn Merino Shoes products purchased through MerinoShoes.com within 30 days of the original order.
- Free shipping applies to domestic orders only, orders placed outside the United States will be responsible for return shipping and handling.
- All Merino Shoes products must be either new or gently house worn/used to receive a full refund or an exchange. If unsure the shoes will work out, please wear them around the house for a few days or week while you decide.
- If requesting an exchange, please note the color and size you would like.
Holiday Return & Exchange Policy
- Orders placed between 11/15/2022 and 12/22/2022 will have their return windows extended and will be eligible for gift returns through January 31st, 2023.
- Please reach out directly via email to firstname.lastname@example.org to process your gift return if outside of the standard 30-day window.